Mental Models
Fast + Slow Thinking
When information is scarce, you jump to conclusions
Slow thinking is critical and problem solving
Loss + Risk Aversion
People tend to prefer avoiding loss instead of acquiring similar gains
Risk means you’re operating with incomplete information
Confirmation Bias
Human tendency to look for facts and evidence to support your existing beliefs
People put a lot less effort into picking apart evidence that confirms what they already believe
Paradox of Choice
Having too many choices can be a bad thing
Making choices take time and mental energy, often it is better to limit options
Hanlon’s Razor
Always try to stay above an instant emotional response, especially before you know the other person’s true intentions
Never attribute to malice that which is adequately explained by stupidity
Ad Hominem
Practice of insulting an opponent personally instead of arguing their position
I always cheer up immensely if an attack is particularly wounding because I think, well, if they attack one personally, it means they have not a single political argument left.
Entropy
Without investing energy things will tend to become more disordered over time
You can’t unscramble egg
Theory of Influence
Six principles
Reciprocity, scaricity, authority, consistency, liking, and social proof
Occam’s Razor
The simplest solution is probably the correct one
The explanation requiring the fewest assumptions is most likely to be correct
Murphy’s and Hofstadter’s Law
Murphy’s Law: anything that can go wrong will go wrong
Hofstadter’s Law: It always takes longer than you expect, even when you take into account this law
Counterfactual Thinking
Every time you say to yourself “if only i had done…” or “what if…” you are engaging in thinking that is counter to the facts
Because the arrow of time only points in one direction it is impossible to realize these different choices
Parkinson’s Law
Without careful planning tasks will expand in scope and complexity until they are too difficult to accomplish
Work expands so as to fill the time available for its completion.
Lateral Thinking
Look for new ways to approach a problem to find novel solutions
Do not seek to follow in the footsteps of the men of old; seek what they sought
Inversion
Instead of setting goals from what you want, try to do the opposite and set anti-goals for what you are trying to avoid
A lot of success in life and business comes from knowing what you want to avoid
Addition Through Subtraction
Being creative is involved in repackaging or reimagining a great idea, simplifying it or applying it to a different purpose
The soul grows by subtraction, not addition
Anecdotal Reasoning
Anecdotal evidence is the story someone tells that provides information or a conclusion
The problem with anecdotal evidence is that it takes a single point of view into account
Correlation vs. Causation
Correlation is a mutual relationship between two or more things
Causation is a relationship of dependence between two or more things
Correlation does not equal causation
Tactics vs. Strategy
Strategy describes the goal and how to reach it
Tactics are the specific actions to take on the way to the goal
Third Story
Putting yourself in the shoes of a neutral, third-party, such as a mediator and telling a story that all parties can agree upon
When you voice your disagreement, begin by talking about what you have in common with the person you are arguing with
Zero Sum Game Theory
When one player wins, his opponent loses an equal amount
In a zero-sum game, the problem is entirely one of distribution, not at all one of production
Framing, Anchoring, and Ordering
Framing is the way in which something is defined
Anchoring deals with setting a reference point for comparison
Ordering describes how the order that different choices are listed informs a customer’s perception of value
Nash Equilibrium
- Assuming that all the players know the rational move that every other player will make, and they will also make a rational move, the game will reach a state of equilibrium
Dunning-Kruger Effect
Those who have low ability do not have the understanding to see they are lacking ability
Conversely, those who performed the best underestimate their ability, assuming that everyone is able to perform at a similar level
Those who know do not speak, those who speak do not know
Spacing Effect
Spacing out repetitions over time produces better recall than doing the same number of repetitions over a shorter duration
Studying is like rowing a boat upstream, not moving forward is to fall behind
Deliberate Practice
Method to acheive top performance in a given field
10,000 hours rule
Gamifaction
- Adding a level of competition to something that is already being done in order to improve the outcome
Opportunity Cost
Opportunity cost is the tradeoff you make when you make a choice
the idea that once you spend your money on something, you can’t spend it again on something else
Pygmalion Effect
Higher expectations lead to better performance
Leaders should make sure people can emerge and grow
Peter Principle
- Satirical concept that individuals within a large organization will continue to be promoted until they reach a job level they are unable to effectively perform
Circle of Competence
Focus on areas of knowledge and ignore areas you don’t understand
The important thing is not how big the circle is, the important thing is staying inside the circle